I'm posting this as we all get frustrated calling a business and being stymied by the infamous robotic "tree".
I just learned how to "get a human" for Verizon, and it has worked like a charm twice now.
Dial 800-922-0204. As soon as the robot begins it's spiel, dial five zeros. 00000. Almost immediately you will be connected to a real helpful and cheerful person. Works between 6am and 11pm 7 days per week.
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